When you add a bank account to Melio, you need to verify it before completing payments. You can connect your bank account to the Melio mobile app in two ways:
- Verifying with micro-deposits
- Automatically by logging in with Plaid
This article will guide you through the process of connecting your bank account using the micro-deposit method in the Melio mobile app. If you are using the web version, please refer to this guide.
It contains the following sections:
- What are micro-deposits?
- How to add your bank account to the Melio mobile app
- How to verify your bank account
- What if verification fails?
What are micro-deposits?
Micro-deposits are small amounts of money deposited into your bank account to verify that you own the bank account. Melio partners with Plaid, which connects to more than 100 banks across the U.S. When you choose to verify by micro-deposit:
- Plaid sends small deposits to your bank account.
- Micro deposits are made on the same day.
- You'll need to verify the exact amounts deposited to complete the verification process.
Important Notes About Verification
- You can only verify up to 2 bank accounts at once. Please wait until those bank accounts are verified before connecting additional bank accounts.
- There is a limit to how many incorrect verification attempts you can make. After reaching this limit, your bank account will be blocked and unable to be connected. If verification fails, see our troubleshooting guide here.
- Verification by micro-deposit is a one-time process for each bank account.
- You can schedule future payments with an unverified bank account, but funds will not be collected or transferred until the bank account is verified. Bank account verification is required to complete any payment transaction.
How to add your bank account to the Melio mobile app
1- Start making a new payment, adding a bill, or paying a saved bill.
2- In the Pay with section, select Add payment method.
If you already have a bank account added but wish to add another, select Change.
3 - On the Payment methods screen, choose + Add bank account or + Add another bank account.
If you are using the iOS Melio mobile app, you can add a bank account from Settings:
1 - Tap your business name at the top of the screen.
2 - Select Settings.
3 - Select Payment methods.
4 - Select + Add bank account or + Add another bank account.
4 - You will be prompted to Plaid. You can then enter your phone number to log in or sign up with Plaid. Alternatively, you can continue as a guest.
5 - Select Manual when asked how you’ll link your bank account. Select Continue.
6 - Next, enter your Routing number. Select Continue.
7 - Enter your bank account number and confirm it by re-entering it. Select Continue.
8 - Enter your full name. Make sure it matches the name on the bank account. Select Continue.
9 - Authorize Plaid to deposit a small amount of money into your bank account. Select Authorize.
You’ll receive the micro-deposit on the same day and can then verify your bank account.
10 - You'll be asked if you want to receive a text notification when your micro-deposit arrives.
- If you want text notifications:
- Enter your phone number
- Select Continue
- If you don't want text notifications:
- Select Opt out of text message reminders
11 - You'll see a confirmation screen with the following steps:
- If you opted for text notifications, you'll receive a message when the micro-deposit arrives.
- If you opted out, you'll need to return to your Melio account within one business day to verify manually.
- Select Continue at the bottom of the screen.
Your new bank account is now pending verification. You can complete your payment as usual, but it will only be processed after the bank account you added is successfully verified.
Verifying your bank account once you receive the micro-deposits
You’ll receive the micro-deposit on the same day and can then verify your bank account.
Here are the options for verifying your bank account:
- Verification via the Melio mobile app Settings (iOS only)
- Verification when making a new payment, creating a bill, or paying a saved bill
- Verification via text message
- Verification via email
Verification via the Melio mobile app Settings (iOS only)
Here’s how to verify your bank account from the Melio mobile app Settings:
1- In your Melio mobile app, select your business name at the top of the screen.
2 - Select Settings.
3 - Select Payment methods.
4 - Your newly added bank account will appear in your list of available payment methods, marked as "Pending." Select Verify located next to this bank account to begin the verification process.
5 - Next, enter the 3-letter code attached to the micro-deposit in your bank account. Then, select Continue.
That’s it! Your bank account is successfully connected to your Melio account. You can use it to pay your vendors.
Verification when making a new payment, creating a bill, or paying a saved bill
You can verify your bank account when you schedule a new payment, create a bill, or pay a saved bill in the Melio mobile app:
1 - In the Pay with section, tap on Add payment method or Change (if you have a pre-selected payment method and want to change it).
2 - Your newly added bank account will appear in your list of available payment methods, marked as "Pending." Select Verify located next to this bank account to begin the verification process.
3 - Next, enter the 3-letter code attached to the micro-deposit in your bank account. Then, select Continue.
That’s it! Your bank account is successfully connected to your Melio account. You can use it to pay your vendors.
Verification via text message
Plaid will send a text message to the mobile phone number you added. The message includes a link where you can enter the 3-letter code attached to the micro-deposit amount.
To verify the bank account:
1- Select the link in the text message.
2- Follow the instructions to find the code.
3- Enter the 3-letter code and select Continue.
That’s it! Your bank account is successfully connected to your Melio account. You can use it to pay your vendors.
Verification via email
Once you receive the micro-deposit, you'll receive an email with a link to enter the 3-letter code attached to the micro-deposit amount.
To verify your bank account:
1- In the email, Select Verify bank account. This will lead you to the web version of the Settings page.
2- In the Settings page, find and select Payment Methods from the settings sidebar menu.
3- Your newly added bank account will appear in your list of available payment methods, marked as "Pending." Select Verify located next to this bank account to begin the verification process.
4 - Next, enter the 3-letter code attached to the micro-deposit in your bank account. Then, select Continue.
That’s it! Your bank account is successfully connected to your Melio account. You can use it to pay your vendors.
Failed to verify your bank account?
There are a limited number of attempts to verify your bank account. If you failed to do so, here’s what to do.