When you add a bank account to Melio, you need to verify the bank account before completing payment transactions. You can verify your bank account in two ways:
- Instant verification using your bank login details
- Verification using micro-deposits
This guide focuses on the micro-deposit verification process and includes the following:
1- Adding your bank account details
2- Verifying your bank account once you receive the micro-deposits
How micro-deposits work
Micro-deposits are small amounts of money ($0.01) deposited into your bank account to verify that you own the bank account. Melio partners with Plaid, which connects to more than 100 banks across the U.S. When you choose to verify by micro-deposit:
- Plaid sends small deposits to your bank account.
- Micro deposits are made on the same day.
- You'll need to verify the exact amounts deposited to complete the verification process.
Important Notes About Verification
- You can only verify up to 2 bank accounts at once. Please wait until those bank accounts are verified before connecting additional bank accounts.
- There is a limit to how many incorrect verification attempts you can make. After reaching this limit, your bank account will be blocked and unable to be connected. If verification fails, see our troubleshooting guide here.
- Verification by micro-deposit is a one-time process for each bank account.
- You can schedule future payments with an unverified bank account, but funds will not be collected or transferred until the bank account is verified. Bank account verification is required to complete any payment transaction.
Adding your bank account when making a payment
1- Create a bill or select a saved bill to pay.
2- Choose Bank Account when asked how you want to pay.
If you already have a bank account added but wish to add another, select +Add another bank account.
3- Select Continue to allow Plaid to connect to your bank account.
4- You can then enter your phone number to log in or sign up with Plaid. Alternatively, you can continue as a guest.
5- Select Manual when asked how you’ll link your bank account. Select Continue.
6- Next, enter your Routing number. Select Continue.
7- Enter your bank account number and confirm it by re-entering it. Select Continue.
8- Enter your full name. Make sure it matches the name on the bank account. Select Continue.
9- Authorize Plaid to deposit a small amount of money into your bank account. Select Authorize.
You’ll receive the micro-deposit on the same day and can then verify your bank account.
10- You'll be asked if you want to receive a text notification when your micro-deposit arrives.
11- If you want text notifications:
- Enter your phone number
- Select Continue
12- If you don't want text notifications:
- Select Opt out of text message reminders
13- You'll see a confirmation screen with the following steps:
- If you opted for text notifications, you'll receive a message when the micro-deposit arrives.
- If you opted out, you'll need to return to your Melio account in one business day to verify manually.
- Select Continue at the bottom of the screen.
14- Your new bank account is now pending verification. You can complete your payment as usual, but it will only be processed after the bank account you added is successfully verified.
Adding your bank account details in the settings
1- In your Melio account, select the Settings icon (⚙️) at the bottom of the far-left sidebar.
2- Once the Settings menu expands, find and select Payment Methods from the settings sidebar menu that appears.
3- In the main content area on the right, select +Add another bank account or +Add bank account
4- Select Continue to allow Plaid to connect to your Melio account.
5- You can then enter your phone number to log in or sign up with Plaid. Alternatively, you can continue as a guest.
6- Select Manual when asked how you’ll link your bank account. Select Continue.
7- Next, enter your Routing number. Select Continue.
8- Enter your bank account number and confirm it by re-entering it. Select Continue.
9- Enter your full name. Make sure it matches the name on the bank account. Select Continue.
10- Authorize Plaid to deposit a small amount of money into your bank account. Select Authorize.
You’ll receive the micro-deposit on the same day and can then verify your bank account.
11- You'll be asked if you want to receive a text notification when your micro-deposit arrives.
12- If you want text notifications:
- Enter your phone number
- Select Continue
13- If you don't want text notifications:
- Select Opt out of text message reminders
14- You'll see a confirmation screen with the following steps:
- If you opted for text notifications, you'll receive a message when the micro-deposit arrives.
- If you opted out, you'll need to return to your Melio account in one business day to verify manually.
- Select Continue at the bottom of the screen.
15- Your new bank account is now pending verification. You can complete your payment as usual, but it will only be processed after the bank account you added is successfully verified.
Verifying your bank account once you receive the micro-deposits
You’ll receive the micro-deposit on the same day and can then verify your bank account.
Here are the options for verifying your bank account:
- Verification via text message
- Verification via Email
- Verification via the Settings
- Verification in the Payment Tab
Verification via text message
Plaid will send a text message to the mobile phone number you added. The message includes a link where you can enter the 3-letter code attached to the micro-deposit amount.
To verify the bank account:
1- Select the link in the text message.
2- Follow the instructions to find the code.
3- Enter the 3-letter code and select Continue.
4- You’ve successfully verified your bank account. Select Continue.
5- Your bank account is now linked. Select Done to continue.
That’s it! Your bank account is successfully connected to your Melio account. You can use it to pay your vendors.
Note: Is your account synced with an accounting software?
If your Melio account is synced with an accounting software, you’ll be asked to select the matching account in your accounting software.
- Select the matching account from the drop-down menu.
Select Link accounts to continue.
Verification via Email
Once you receive the micro-deposit, you'll receive an email with a link to enter the 3-letter code attached to the micro-deposit amount.
To verify your bank account:
1- In the email, Select Verify bank account. This will lead you to the Settings page.
2- In the Settings page, find and select Payment Methods from the settings sidebar menu.
3- Your newly added bank account will appear in your list of available payment methods, marked as "Pending Verification." Select Verify account located next to this bank account to begin the verification process.
4- Next, enter the 3-letter code attached to the micro-deposit in your bank account.
5- Select Continue.
That’s it! Your bank account is successfully connected to your Melio account. You can use it to pay your vendors.
Note: Is your account synced with an accounting software?
If your Melio account is synced with an accounting software, you’ll be asked to select the matching account in your accounting software.
- Select the matching account from the drop-down menu.
Select Link accounts to continue.
Verification via the Settings
Here’s how to verify your bank account from Settings:
1- In your Melio account, select the Settings icon (⚙️) at the bottom of the far-left sidebar.
2- Once the Settings menu expands, find and select Payment Methods from the settings sidebar menu.
3- Your newly added bank account will appear in your list of available payment methods, marked as "Pending Verification." Select Verify account located next to this bank account to begin the verification process.
4- Next, enter the 3-letter code attached to the micro-deposit in your bank account.
5- Select Continue.
That’s it! Your bank account is successfully connected to your Melio account. You can use it to pay your vendors.
Note: Is your account synced with an accounting software?
If your Melio account is synced with an accounting software, you’ll be asked to select the matching account in your accounting software.
- Select the matching account from the drop-down menu.
Select Link accounts to continue.
Verification in the Payment Tab
If you added a new bank account when making a payment, Melio will remind you that action is needed to complete the payment successfully.
You can verify your bank account from your scheduled payment by following these steps.
1- In the Melio dashboard, select the Payments tab.
2- Find the payment that is pending verification.
3- Select View payment.
4- In the Payment and Bill details drawer, select Verify account.
5- Next, enter the 3-letter code attached to the micro-deposit in your bank account.
6- Select Continue.
That’s it! Your bank account is successfully connected to your Melio account. You can use it to pay your vendors.
Note: Is your account synced with an accounting software?
If your Melio account is synced with an accounting software, you’ll be asked to select the matching account in your accounting software.
- Select the matching account from the drop-down menu.
Select Link accounts to continue.
NOTE: Failed to verify your bank account?
There are a limited number of attempts to verify your bank account. If you failed to do so, here’s what to do.