How to make payments in Melio

  • Updated

Ready to start paying your vendors with ease? This guide will walk you through every step of making a payment. Melio allows you to pay vendors however you choose, allowing you to decide how you pay and how the vendor receives the funds.

This article describes how to pay your vendor when: 

Making a new payment

1 - Open your Pay dashboard.

2 - Select +New Payment. This button will always be at the top right of the Pay dashboard.

Alternatively, you can create a bill and pay it immediately from the Bills tab. Check this guide for more information.

3 - In the Bill details, fill in the payment details.

Mandatory fields:

  • Vendor business name: Ensure you use the vendor’s legal business name, not a nickname or anything else.
  • Amount.
  • Payment frequency:
  • Due date: Today’s date will be pre-selected.

Optional fields:

Check this article to learn more about adding the Bill details.

Screenshot

4 - Select Continue to pay at the bottom right of the screen.

5 - Select how you want to pay. You can choose one of the following options:

  • Bank account.
  • Card.

Then, select Continue.

Do you still need to connect a payment method?

  • You can connect your bank account automatically (recommended) or manually by verifying micro-deposits. 
  • Check this article if you want to connect your credit or debit card.

6 - Choose the payment delivery method for the vendor.  The following payment delivery methods are available: 

  • ACH bank transfer.
  • Wire Transfer.
  • Single-use virtual card (can be selected only by the vendor).
  • Paper check.
  • International payment.
  • You can let the vendor choose their preferred delivery method.

Please note:

  • You must select the delivery method only when paying a vendor for the first time. It is selected by default for future payments. 
  • You can always change the delivery method for your vendor on the Vendors tab. Check this guide for more information. 
  • Learn more about each delivery method and its advantages in this article.

7 - Select the payment date from the Melio calendar.

What do the different markings mean?

  • The payment due date is circled for your convenience.
  • A suggested deduction date is highlighted in purple, but you can select another date.
  • Federal holiday dates will be blocked on the Melio calendar. When you try to select the date, it’ll display a Federal Bank Holiday.

8 - Select the delivery speed. 

Please note:

  • The fast payment option will be available only for eligible payments. If you don’t see the fast option, it’s not available for this payment. 
  • The delivery speed depends on multiple things: selected payment method, amount, delivery method, day and time when you make the payment, etc.
  • Learn more about typical delivery timelines in this article

9 - You can leave a memo for your vendor. This step is optional. Then, select Continue.

10 - Carefully review all the payment details. 

If everything is correct, select Confirm and schedule payment

If anything needs to be changed, select this icon at the top left to return to the previous steps and change the details. 

If this is your first payment or we’re missing some details, we’ll ask you to add some or all of your legal information. We do that to ensure compliance and security. It’s impossible to process your payment without it. See here how to enter your details.

That’s it. You successfully scheduled a payment. The confirmation page will appear on the screen. 

Paying a previously created bill

1 - Open your Pay dashboard.

2 - Select the Bills tab.

3 - Find the bill you want to pay and select Pay on the right side of the screen.  

Please note:

  • Additionally, you can pay an existing bill from the Vendors tab by selecting the Pay balance button next to the desired vendor.
  • If the vendor has multiple bills, you can pay all of them at once. Check this guide to learn how to do it.

4 - Select how you want to pay. You can choose one of the following options:

  • Bank account.
  • Card.

Then, select Continue.

Do you still need to connect a payment method?

  • You can connect your bank account automatically (recommended) or manually by verifying micro-deposits. 
  • Check this article if you want to connect your credit or debit card.

5 - Choose the payment delivery method for the vendor.  The following payment delivery methods are available: 

  • ACH bank transfer.
  • Wire Transfer.
  • Single-use virtual card (can be selected only by the vendor).
  • Paper check.
  • International payment.
  • You can let the vendor choose their preferred delivery method.

Please note:

  • You must choose the delivery method only when paying a vendor for the first time. For future payments, it will be selected by default. 
  • You can always change the delivery method for your vendor on the Vendors tab. Check this guide for more information. 
  • Learn more about each delivery method and its advantages in this article.

6 - Select the payment date from the Melio calendar.

7 - Select the delivery speed. 

Please note:

  • The fast payment option will be available only for eligible payments. If you don’t see the fast option, it’s not available for this payment. 
  • The delivery speed depends on multiple things: selected payment method, delivery method, day and time when you make the payment, etc.
  • Learn more about typical delivery timelines in this article.

8 - You can leave a memo for your vendor. This step is optional. Then, select Continue.

9 - Carefully review all the payment details. 

If everything is correct, select Confirm and schedule payment

If anything needs to be changed, select this icon at the top left to return to the previous steps and change the details. 

If this is your first payment or we’re missing some details, we’ll ask you to add some or all of your legal information. We do that to ensure compliance and security. It’s impossible to process your payment without it. See here how to enter your details.

That’s it. You successfully scheduled a payment. The confirmation page will appear on the screen. 

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