Billing for your subscription plan happens at the start of each cycle.
For monthly plans, you'll be billed at the beginning of each month for the upcoming month and get a receipt.
For yearly plans, you'll be billed at the start of the cycle for the entire year and get a receipt.
The receipt includes the following information:
Receipt information
You find it at the top left part of the receipt. Here you see:
- Receipt number
- Date paid
- The payment method that was used for this billing cycle.
Biller and billed information
Melio Payments Inc is the biller and you see our mailing address. Also, you can contact our support easily from here.
Under Billed to, you see your details as they appear in your account.
Total amount and payment date
This information appears in bold in the middle of the page so it’s clear and noticeable.
Items breakdown
Here you see all the items that were billed including:
- Plan fees
- Additional users
- User prorated charges
- Plan prorated charges
Final calculation
Much like any other receipt, you see the subtotal, taxes, credits, and total amount paid at the bottom right corner.
Page numbering
If the receipt includes more than one page, we’ll indicate how many pages this receipt includes.
Here’s an example of what a receipt would look like: