A single-use virtual card may be selected as a payment delivery method by the vendor or the payor. If a single-use virtual card is selected, it will be used for all future payments.
Although there are many benefits to accepting payments via a single-use virtual card, there may be instances when you prefer the funds to be deposited directly into your bank account via standard ACH.
This article will show you how to switch from a single-use virtual card to an ACH bank transfer in a few simple steps. It contains the following sections:
- How to switch the delivery method from virtual card to ACH transfer
- How does switching to ACH affect the delivery timeline?
- What happens if my single-use virtual card has already been processed?
Please note:
- As a vendor, if you switch a payment from a single-use virtual card to ACH, the change applies only to that individual payment. The future incoming payments will still arrive as single-use virtual cards.
- If you no longer wish to receive payments via single-use virtual cards, contact the payor if they selected the virtual card, or contact our support team if you previously opted in as a vendor.
How to switch the delivery method from virtual card to ACH transfer
1 - When a payor schedules a payment to you, you’ll get an email to accept the payment with the single-use virtual card.
Here is an example of the email:
2 - Select ‘accept this payment as an ACH bank transfer’ to switch this payment to an ACH bank transfer.
3 - Fill in your ACH routing and account numbers. Then, select Continue.
4 - Select Accept payment to deposit the funds into your bank account.
That’s it! Your payment will be deposited directly into your bank account.
How does switching to ACH affect the delivery timeline?
Single-use virtual cards allow the funds to be immediately available after they are processed on your point-of-sale (POS) terminal. If you switched to ACH bank transfer, the funds will be available within our payment delivery timelines.
What happens if my single-use virtual card has already been processed?
If you’ve already processed your single-use virtual card in your POS terminal, you won’t be able to switch to ACH bank transfer for this payment.