How do I process a single-use virtual card?

  • Updated

Melio allows vendors to receive their payments via a single-use virtual card.

The vendor or the payor can choose this delivery method. When this happens, it becomes your (the vendor’s) default method of receiving payment. So, every time a Melio user pays you, you’ll get paid with a single-use virtual card.

This article explains how to process a single-use virtual card and contains the following sections: 

What’s included in a single-use virtual card

Single-use virtual cards look like any other credit card and include the following details: 

  • The 16-digit card number is automatically generated and can be processed like any other card-not-present transaction. 
  • Expiration date - set for 30 days from the payment day.
  • 3-digit CVC number.

For your convenience, the full address of the card issuer appears on the card details page right below the single-use virtual card.

How to process your single-use virtual card

Processing a single-use virtual card is straightforward and works just like any other card transaction. You will receive an email with your single-use virtual card details.

Follow these steps once you receive the email:

1 - Select Get card details. You’ll be taken to Melio’s page with the full card details. 

2 - Select Copy card number

3 - Enter the 16-digit virtual card number into your existing point-of-sale (POS) terminal, just as you would with any standard card-not-present payment.

4 - Enter the amount. 

❗Important:

  • You can only process a single-use virtual card once, and it should be for the total payment amount.  If you enter a partial amount, the action may look like it worked, but it will actually be declined. If this happens, contact our payments operations team at paymentoperations@melio.com.
  • Use a POS terminal that can process credit card transactions. This can be a physical or virtual terminal that lets businesses process online or remote transactions without the actual card. 
  • If your card's POS terminal asks for your zip code, enter 10003.

That’s it. You completed a single-use virtual card payment.

 

 

 

 

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