To receive payments using a method other than single-use virtual cards, your options depend on who initially chose the virtual card as the payment method:
- If you (the Vendor) chose the virtual card: You’ll need to opt out of receiving single-use virtual cards. To do so, contact us here.
- If the Payor chose the virtual card: Refer to this guide to change the delivery method to ACH transfer. Alternatively, contact the payor and request that they change the delivery method for future payments.
Before you change the way you receive your payments, learn more about the difference between single-use virtual cards and other payment methods.