Opt out from automatically receiving instant or fast Melio payments

  • Updated

If you’re currently receiving payments from Melio via instant or fast delivery, it's easy to opt out by contacting our support team. The Melio support team will make sure that you no longer automatically get instant or fast payments.

From this article, you’ll learn:

  1. The benefits of instant and fast Melio payments.
  2. How to opt out by contacting our support team.

The benefits of instant and fast Melio payments

Here are some great reasons to receive your payments from Melio using instant or fast delivery:

Quick & reliable 

Gain more control over your cash flow with automatic, hassle-free instant payments to your bank account, even on weekends and holidays.  Get fast payments the same or next day (depending on weekends and federal holidays).

Convenient

Skip waiting for an estimated delivery date and get all your payments faster with just a few clicks, or get them automatically when you opt in to receiving all your Melio payments with an instant or fast transfer.

How to opt out by contacting our support team

If you're currently receiving automated instant or fast Melio payments, then it's super easy to opt out. Simply submit a request form to our dedicated support team. You can also find a link to the request form when your next automated instant or fast payment is on the way: 

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Here are some tips to help you complete the form: 

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  1. Add the Subject line: Request to change fast payments preference
  2. Under Let us know a bit about you: 
  • Choose I don’t have a Melio Account but I have received payments from someone using Melio.
  • If you're using the Get Paid experience, choose: I have a Melio account and I intend to/am making AND receiving payments.
  1. Add to the Description that you want to opt out of fast or instant payments. In case you would like to stop receiving fast payments from a specific customer, please mention their company name.
  2. Select Submit.

Our customer support team will receive your request and get back to you within 1-2 business days. Learn more about contacting support here.

Receiving individual payments 
After you opt out, you will still be able to select the option to receive individual payments by fast or instant delivery if you choose.

 

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