Connect a business credit card to start tracking its purchases in Melio. This article explains how to add a card for expense management, and contains the following sections:
Adding a card
1 - Select Expenses from the left sidebar, then the Cards tab.
2 - Select Connect a card.
3 - Enter a nickname for the card, then select Connect card.
4 - You'll see a short screen explaining that your card is connected securely - select Get started.
5 - Enter your card number, name on card, security code, expiration date, and country of issue. You'll also confirm that the card is used primarily for business purposes, then select Connect.
AMEX cards
The connection process for AMEX cards is slightly different:
1 - After entering the card number, you will be prompted to the following screen:
2 - Select Open secure Amex window.
3 - A pop-up window will appear. Follow the on-screen instructions to connect your card securely through Plaid. Learn more about Plaid in this article.
6 - Once your card is authenticated, you'll see a confirmation that it's linked successfully.
7 - Choose who's using the card under Cardholder - select an Existing cardholder or add a New one.
For the new cardholders, enter their name, phone number or email address.
See How to add and manage cardholders in Melio for more details.
8 - Optionally, select a QuickBooks Online or Xero account to reconcile this card's transactions against.
9 - Select Save card. Or Add another, if you’d like to add more cards.
Card details are handled by our card data partner, Astrada, which tokenizes your card the moment you enter it - Melio never stores your actual card number.
Once connected, the card appears in your Cards list, and any new purchases made on it will start showing up as transactions in your Expenses dashboard.
Please note:
- Even if you've already connected this card elsewhere in Melio - for example, to pay bills - you'll need to connect it again here. Card connections for expense management are separate from card connections used for payments.
- Only purchases made after you connect the card will appear. Melio doesn't import historical transactions.
Disconnecting a card
To stop tracking a card, open it from the Cards tab and select Disconnect card. Once deactivated, new transactions on that card will no longer appear in Melio.
Issues with connecting your card
See My business card isn't connecting in Melio for troubleshooting steps.