Getting in touch with us is easy! If you need help with anything, you can reach out right from your Melio app.
This article explains how to contact Melio support from the Mobile app:
iOS
1 - Tap your business name at the top of the Home screen.
2 - Tap Support at the bottom of the screen.
3 - Choose how you'd like to reach us:
- Start a chat to talk with our team instantly.
- Email request to send a detailed message.
- Help Center to search for an answer in our articles.
That’s it. You'll get a notification when your request is sent. We’ll get back to you within 24 hours, inside operating hours.
On Android
1 - Tap the Settings icon in the top right corner.
2 - Tap Support.
3 - Choose how you'd like to reach us:
- Start a chat to talk with our team instantly.
- Email request to send a detailed message.
- Help Center to search for an answer in our articles.
That’s it. You'll get a notification when your request is sent. We’ll get back to you within 24 hours, inside operating hours.